
Description
Published March 10, 2020If you wish to renew your current Responsible Conduct of Gambling (RCG) endorsement, you are required to complete this RCG refresher training prior to completing the Licensee course. If you do not want to renew your RCG, you can surrender this competency by completing this RCG Declaration Form and submitting it to your teacher.
This course aims to update your knowledge about the responsible conduct of gambling (RCG). It includes important information about the NSW gaming machine laws.
This course consists of six topics:
- Gambling in Australia.
- Gaming in licensed venues.
- Responsible and problem gambling.
- How to deal with a problem gambler.
- Assistance for a problem gambler.
- Gambling signs and advertising.
When you have finished this course you will need to follow the prompts to complete the renewal process - this involves making payment either online or over-the-counter at a Service NSW outlet.
Competency Classes
If you hold a responsible service of alcohol (RSA) class on your competency card (which is shown by the letter 'A' on your current card) and you wish to retain this class, you will also need to complete the RSA refresher training course before completing the renewal process.
The cost of renewing your competency card is the same regardless of whether you complete either one or both refresher courses.
After you have finished refresher training and completed the renewal process, you will be issued with a competency card that will be valid for a further period of five years.
TIP: You can download a digital RSA/RCG Competency Card from the Service NSW app on your smartphone.